Intelligent Operations Framework
OPSinnovate transforms how organizations run by delivering intelligent, integrated solutions through our proprietary Intelligent Operations Framework (IOF).
From ERP to ITSM and AI, we bridge strategy and technology — enabling faster, smarter, and more scalable operations.

The Pillars of IOF
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I
ERP Systems (SAP, Oracle, Azure)
AI-powered ERP optimization
Cloud ERP migration
Intelligent enterprise efficiency
Modernize your enterprise with industry-leading platforms and smart ERP integration.
We deliver scalable operations that are agile, cloud-ready, and data-driven.
II
ITSM Managed Platforms
ServiceNow workflow automation
Self-service IT portals
Unified service experiences
Streamline your service delivery and incident management with automated IT workflows.
We help teams reduce friction and resolve faster — with measurable impact.
III
AI Development & Integration
Intelligent process automation
Predictive operations analytics
Scalable cloud integrations
Automate smarter and drive decisions faster with AI systems built for your operations.
We deliver flexible solutions without lock-in — made to scale with your business.
Why Intelligent Operations
Framework - IOF?
OPSinnovate’s IOF is designed for seamless, user-centric operations. With intuitive interfaces, integrated platforms, and AI automation at its core, IOF enables:

Faster deployment
Results in weeks, not months
Modular scalability
Future-ready architecture
No vendor lock-in
Open, flexible integrations
Empowered teams
Through automation and insight
What our clients say about IOF
Karim Mostafa
"I worked with Maruan Shehata from OPSinnovate in the capacity of a PO. Their deep expertise in agile processes and DevOps integration has greatly improved our workflow and code quality. OPSinnovate’s team brings forward-thinking solutions that help us tackle complex challenges efficiently, enabling faster delivery and smoother releases."
Adham Yassin
“I had the pleasure of working alongside Maruan Domke, and his impact as a Product Owner was truly inspiring. Maruan combines a remarkable understanding of both business needs and technical nuances, especially within AI and agile frameworks. His leadership and dedication transformed our approach to knowledge sharing and documentation, creating tangible improvements. Maruan’s collaborative spirit and strong vision set him apart, making complex projects feel seamless. Anyone who has the chance to work with Maruan will quickly realize the value he brings to any product team.”
Aya A.
"Their structured approach and attention to detail streamline processes, making our testing more efficient and effective. The team at OPSinnovate consistently brings innovative solutions to the table, helping us deliver quality software with confidence."
Ahmed A.
“Working with OPSinnovate has been a great experience. Their team’s expertise in DevOps, cloud computing, and agile methodologies was evident throughout the project. They tailored solutions to our needs, ensured seamless collaboration, and delivered outstanding results on time. Their innovative approach and dedication to operational excellence made a significant impact on our business. I highly recommend OPSinnovate to any organization seeking transformative IT solutions.”
Get your free IOF Offer Today!
Fill out the form and get a free, personalized IOF concept for your organization.
Frequently asked questions
What is the Intelligent Operations Framework (IOF)?
IOF is our structured approach to optimizing business processes through ERP, ITSM, and AI integration. It’s modular, scalable, and fast to implement.
What kind of ERP and ITSM systems do you work with?
We support platforms like SAP, Oracle, Microsoft Azure, and ServiceNow — including cloud migration, automation, and optimization.
How long does it take to implement IOF?
You can expect tangible results in just a few weeks. The modular setup allows us to move fast and adapt to your existing infrastructure.
Is IOF only for large companies?
Not at all. IOF is designed to scale — whether you’re a growing business or an enterprise with global teams.
Can IOF be customized to our internal workflows?
Yes. All IOF solutions are tailored to fit your structure, processes, and goals — no generic setups.